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Testimonials
What Our Clients Say
Satisfied clients are those who have experienced a measurable return on their investment. Referrals remain our number one source of new clients. Here is some of what our clients have to say about our work:
"The work you have done improving the quality of Orient-Express Hotels' rates, availability and marketing information in the global distribution systems has reaped big dividends. Our annual GDS room nights improved by 63% compared to 1995. This equates to incremental revenue of US$2.2 million dollars."
John Verhelst
Group Sales & Marketing Director
Orient-Express Hotels
"It is exciting to see the impact of what has occurred with the GDS reservation network, following your seminar conducted at the Windsor Court Hotel earlier this year. A noticeable increase in volume has been in effect, specifically over the last three months. I attribute much of this upturn to the better understanding and reorganizing of the GDS listings. The investment made in your coming to the Windsor Court, and the better educating us as to some of the specific tools available within this technological revolution, has more than paid for itself. I wanted to take this opportunity to thank you for creating a knowledgeable and now empowered, revenue merchandising team here at the Windsor Court Hotel."
Hans-Jorg Maissen
Managing Director
Windsor Court Hotel
"Thanks for the contribution you and your team made to the GDS revenue performance of Destination Hotels & Resorts in 1999. Your training helped create the foundation for far better presentation of our properties on the GDS and made it possible for performance-enhancing changes to be made to our databases. The work you did with the consortia and RezSolutions (Pegasus) helped enable us to present new rates much earlier in the year than in the past. As a result, GDS revenue performance increased 25% in 1999 (though your training started in March) and we are seeing even bigger gains in 2000. Our partnership has indeed proven to be a very good investment."
Andrew Scantland
Vice President, Marketing
Destination Hotels & Resorts
"Having had Jon Pyle here in-situ, I can truthfully say it has been the most valuable piece of training we have had at The Observatory Hotel since opening. He was BRILLIANT, and I believe he is a person well worth the investment."
Patrick L. Griffin
Managing Director
The Observatory Hotel (Sydney)
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