On-Site Education And Process Analysis
Roommarketer believes that the best method of improving electronic distribution is to educate and train property staff that are responsible for managing rates and inventory in the central reservations system, as well as the management team that directs them.
Improving management of the central reservations system directly impacts how rates and availability are reflected in the GDS as used by travel agents, GDS-powered Web sites used by millions of consumers, corporate travel managers and online travel agencies.
Roommarketer's programs range from one to three days. All programs are custom designed for the level of knowledge and unique needs of each individual client. This includes electronic distribution education designed for all levels of property management and staff, hands-on training for those involved in rate and revenue management, and thorough process analysis to examine where improvements can be made.
Roommarketer comes to your hotel to provide education to key staff, and then performs a detailed process analysis related to rate positioning and revenue management. A detailed follow-up report is provided with specific recommendations on all needs identified during the process analysis.
Based on numerous client experiences, this service can provide the single largest increase in electronic revenue of any that we offer. One prominent luxury hotel client increased their GDS room nights from 400 per month to 1,200 per month as a direct result of using this service. Most hotels can expect a minimum 10% increase in electronic revenue.
Contact us today to discuss your needs. We'll be happy to discuss with you a customized agenda that will generate incremental revenue.
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